When It Comes to Evaluating Employees, Make Sure Your Numbers Don't Lie
One of FlashPoint's core services is to provide support with performance management, and our consultants often work with HR and talent management professionals to examine essential elements of effective performance evaluation programs. These include well-developed competencies, goals, employee development and improvement plans, self-appraisal components, and defined rating scales.
As we've delivered presentations on performance management in recent weeks, one topic that has come up frequently in questions and conversation centers on how to ensure that managers across the organization are consistently applying rating scales when evaluating employees. We're all familiar with the problem: the easy-going manager in customer service rates most of his employees fours and fives, while the tough-as-nails manager in accounting gives her staff members mostly twos and threes.
This clearly is a concern to the HR department. The goal of any performance management program, of course, is to accurately assess how well employees are doing their jobs. If managers aren't consistently applying ratings then the performance evaluation tool isn't effective--and it may, in fact, put the organization at risk.
So what does FlashPoint recommend you do to alleviate this problem? Read the rest of the article to find out.
To learn more about how FlashPoint can help you develop effective performance management programs, including performance evaluation processes and tools, visit our website. We also encourage you to contact us via e-mail
or by calling 317.229.3035. |
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FlashPoint Welcomes Nancy Ahlrichs to Our Team
FlashPoint is excited to announce that Nancy Ahlrichs has joined our team in the role of strategic account manager. Human resource and talent management professionals in central Indiana will likely recognize Nancy from her consulting work; her numerous books, articles, and speaking engagements; and her community service. At FlashPoint, Nancy will work with HR and talent management professionals, executives, and business owners to understand their talent management needs and connect them with our solutions. Given her experience and knowledge of the community, we know that she'll excel in this role. We invite you to learn more about Nancy by visiting
our website. |
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FlashPoint in the Community: Paws and Think
At FlashPoint, many of our employees are committed to animals and recognize just how much pets can transform lives. One of our newest team members, Mary Kay Conley, is one of them. Since 2008 Mary Kay has been involved with an organization called Paws and Think, serving as a volunteer and a board adviser.
Paws and Think, based in Indianapolis, matches canines with some of the individuals in our community who need them most. The organization provides dogs to at-risk youth to teach the youth to be responsible and caring, to help them overcome emotional difficulties, to promote self-esteem, and more. It also provides dogs to a wide range of people who need emotional support, whether it be a child grieving over the loss of someone special, a senior trying to adjust to life in a rehabilitation center, or a soldier recovering from a wartime injury.
To learn more about Paws and Think, including the services it provides and examples of how its dogs are making an impact on human lives, visit its website. |
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Leadership Development and the Process of Visioning
Andrea Moore, CPLC, CEC, Senior Consulting Manager, FlashPoint
Leadership is influence, and to effectively influence others, a leader must be clear about where he or she is going. A clear vision gives others something to aspire to and work toward. The challenge, though, is that often leaders are so caught up in the midst of the day to day that they fail to take time to reflect on what's most important and what they truly want.
I'm visionary, so it's no surprise that one of my favorite things to do is to lead others through a creative visioning exercise. In my experiences with this type of work over the last ten years, I'm continually amazed at how leaders respond to the process. If at first a bit resistant, they typically emerge feeling empowered and energized.
To read how Andrea takes leaders through the visioning process in three steps, read the rest of this article on FlashPoint's blog. While you're there, we encourage you to read some of our other posts, including the following recent entries:
We like to engage in dialogue with our readers, so we invite you to leave comments on our blog. We also encourage you to subscribe so you receive regular updates (as you're reading the blog, you'll see feed subscription details in the column to the right). |
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Congratulations and Celebrations
As it does each year, this spring the Indianapolis Star, in conjunction with WorkplaceDynamics, surveyed employees at companies across central Indiana and came up with its list of the area's top workplaces. Several organizations that FlashPoint has worked with were honored, and we congratulate them.
Top Large Companies
- Barnes & Thornburg LLP
- The Finish Line
- Monarch Beverage Company
- RCI
Top Midsize Companies
- Fusion Alliance
- Hachette Book Group
- Krieg DeVault LLP
- Noble of Indiana
Top Small Companies
- Finance Center Federal Credit Union
- Indiana Hemophilia and Thrombosis Center
- Orchard Software
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Upcoming Events
At the Indiana Chamber's 48th Annual Human Resources Conference and Expo in Indianapolis:
- FlashPoint team members Andrea Moore and Bill Mugavin will deliver an all-day preconference workshop on "Developing the Whole Leader for Greater Business Results" on April 30.
- Andrea Moore will present a session on "Integrating Performance Management for Better Results" on May 2.
- Nancy Ahlrichs, FlashPoint's new strategic account manager, will facilitate a session on "Leading Successful Culture Change on a $0 Budget" on May 2.
Details about the conference are on the Indiana Chamber's website. |
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