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Pumping Up Communication
Overview
Communication is the foundation for all human interaction. From team building to leadership to customer service, communication skills are crucial for both personal and organizational effectiveness. In this workshop, participants will learn how to improve their communication skills in areas such as active listening, giving and receiving feedback, delivering the message, and nonverbal communication.
Workshop Objectives
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Discover practical ways to improve listening skills by removing the barriers to listening. |
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Understand the communication roadblocks that often prevent people from delivering and receiving messages. |
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Learn ways to improve interactions with peers, subordinates, and customers through group discussions, activities, and role-play. |
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| FlashPoint's Training and Development Experience |
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| FlashPoint has a deep and dynamic range of experiences
in employee and management curriculum development and facilitation. We have developed
and facilitated training content through a variety of methods and for a variety of purposes, including: |
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Designing and facilitating customized performance-training programs
for team leaders, supervisors, mid-level managers, and executive-level management staff that
meet the specific needs and objectives of the organization |
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Planning and facilitating visioning and strategic-planning retreats and workshops |
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Developing tailor-made programs that create an awareness, understanding and mindset for continual personal and organizational growth |
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Conducting one-on-one confidential discussions with executives, managers, employees and external constituencies |
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| In Addition to Workshops |
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| FlashPoint can support development through other methods including: |
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One-on-one or small-group coaching |
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(PDF) |
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Mentoring |
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Executive coaching and development |
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Performance management systems |
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Succession planning |
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Team simulations |
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